Privacy Policy

Pap Paws Travel & Tours values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services. It also complies with the California Consumer Privacy Act (CCPA) and other applicable laws.

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Privacy Policy | Pap Paws Travel & Tours

Effective Date: November 29, 2025

At Pap Paws Travel & Tours, we treat your privacy with the same care and trust we extend to our family of guests. This policy explains what information we collect, how we use it to arrange your perfect journey, and the rights you have over your data. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect information necessary to plan and book your travel experiences. This data falls into the following categories:

  • Contact & Personal Identifiers: Name, address, phone number, email address, and other contact details. (Required for booking, communication, and personalized service.)
  • Financial & Payment Data: Credit card details, billing address, and preferred payment methods. (Used exclusively for processing travel payments and securing bookings.)
  • Travel Preferences: Travel interests, preferred destinations, dietary requirements, and itinerary specifics. (Allows us to craft bespoke travel experiences tailored to your desires.)
  • Sensitive Travel Data: Passport information, visa details, national ID numbers, or relevant health information. (Crucial for fulfilling specific international travel arrangements.)
  • Technical & Usage Data: IP addresses, device types, browser information, and website interaction data. (Used to analyze website usage and improve functionality.)

2. How We Use Your Information

We use your collected information for the following purposes:

  • Booking Fulfillment: Processing your travel bookings with airlines, hotels, cruise lines, and other service providers.
  • Personalized Service: Delivering customized travel recommendations and unique itineraries.
  • Communication: Sending essential confirmations, travel updates, itinerary changes, safety alerts, and responding to your inquiries.
  • Service Improvement: Analyzing data to enhance our website functionality and improve the quality and efficiency of our tour services.
  • Legal Compliance: Meeting any necessary legal, regulatory, or safety obligations.

3. Sharing Your Information (No Sale Guarantee)

We do not sell your personal information to third parties. We only share your data as necessary to deliver the services you request:

  • Travel Service Providers: We share necessary data (e.g., Name, Passport number, Payment) with the providers integral to your trip, such as airlines, hotels, car rental agencies, and cruise operators, to successfully finalize your bookings.
  • Trusted Service Partners: We use third-party processors for essential functions like payment processing, secure IT infrastructure, and email delivery. These partners are legally bound to protect your information.
  • Legal & Safety Authorities: We may disclose your information if required by law, court order, or governmental regulation, or when necessary to protect the rights, safety, or property of Pap Paws Travel & Tours and our clients.

4. Your California Privacy Rights (CCPA)

If you are a resident of California, you have the following rights concerning your personal information:

  • Right to Know: You have the right to request details about the specific categories and pieces of personal information we have collected, used, and disclosed about you.
  • Right to Delete: You may request the deletion of your personal information that we have collected, subject to certain legal exceptions.
  • Right to Opt-Out: Though we do not sell your personal information, you maintain the right to direct a business not to sell your data.
  • Right of Non-Discrimination: We will not discriminate against you for exercising any of your CCPA privacy rights.

To exercise any of these rights, please contact us using the details provided below.

5. Data Security and Retention

  • Security Measures: We utilize industry-standard security practices, including data encryption, secure servers, and strict access controls, to protect your personal information against unauthorized access, loss, or misuse.
  • Data Retention: We retain your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy, or as required to meet legal, accounting, or regulatory requirements.

6. Children's Privacy

Our services are designed and intended for individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can take appropriate action.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operating practices or to comply with new legal requirements. We will post the revised policy on our website and update the "Effective Date" at the top. For significant changes, we may notify you directly through email or a prominent notice on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or to exercise your California Privacy Rights, please contact us: